Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Domestic Shipping (Bulgaria) We offer standard shipping across Bulgaria. Delivery typically takes 3–7 business days after dispatch.

International Shipping We ship to selected countries across Europe, North America, Asia, and beyond. International delivery typically takes 7–21 business days depending on the destination and customs processing times.

Shipping Costs Shipping costs are calculated at checkout based on your location and order details. Some orders may qualify for free shipping — check the product page or your cart for eligibility.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to resolve the issue promptly.